How do I add my USDT details to my BTW Win Game account?

This topic has 12 replies, 1 voice, and was last updated 3 day ago by Vikram.

Vikram : Hey everyone! Can anyone guide me on how to add my USDT wallet details to my BTW Win Game account? I’m having some trouble navigating the process. Please help!

Anjali

Hi Vikram! I had the same issue earlier, but don’t worry, it’s pretty easy once you know the steps. 😅

1. To add your USDT details, just follow these steps:
2. Log into your BTW Win Game account.
3. Go to the “Customer Service Center” in the app.
4. Look for the option “Add USDT Information.”
5. Fill in your user ID (Daman ID).
6. Provide your USDT wallet address.
7. Upload a screenshot of your USDT address.
8. Upload a clear photo of your ID card.
9. You also need to upload your passbook or digital banking details.
10. Add photos of your latest deposit receipts.
11. Take a video showing your ID card, passbook, and a piece of paper with today’s date.

Once you’ve updated all these, it’ll take around 2 hours to reflect! Hope this helps. Let me know if you get stuck. 😊

Rahul

Anjali, thanks for that detailed explanation! I was also struggling with this but now I understand. Just to clarify, do I need to upload 2 deposit receipts or only 1?

Anjali

You’re welcome, Rahul! Yes, you’ll need to upload two deposit receipts as per the process. Both should be recent and match the transaction details. This ensures everything is verified properly! 😊

Priya

Hey, Anjali! I tried following your steps, but I’m stuck at the “Upload Passbook/Digital Banking Details” section. Can you explain what exactly needs to be uploaded there?

Anjali

Hi Priya! It’s simple – you just need to upload a screenshot or photo of your passbook that clearly shows your name, account number, and IFSC code. If you’re using digital banking, a screenshot from your bank app showing your account info will work too. Let me know if you need any more help!

Vikram

Anjali, you’re a lifesaver! I just followed your steps, and everything went smoothly. Just one more question—how long does it take for the update to reflect in the app?

Anjali

I’m so happy it worked for you, Vikram! Once you’ve submitted everything, it usually takes around 2 hours for the details to update in your account. If it takes longer, you might want to check with customer service to make sure everything went through.

Amit

Hey, does the process differ for those of us who have a verified account already? Or is it the same for everyone?

Anjali

Good question, Amit! The process is mostly the same for everyone, whether verified or not. However, if you’re already verified, you might not need to upload certain documents like the ID card or passbook, depending on the game’s requirements. But still, always double-check with customer service just to be sure!

Sanya

I tried adding my USDT details but it says “Invalid information” on the app. What could be the problem? Anyone else facing this issue?

Rahul

Hey Sanya, I faced the same issue last week. It might be because your wallet address isn’t correct or maybe the screenshot of your address isn’t clear enough. Try checking everything again, and if it’s still not working, I suggest contacting customer service for support. They’re usually quick to help!

Rajesh

Anjali, I’ve tried adding my USDT details, but it won’t let me upload the “Video holding.” What exactly should I do in this step?

Anjali

Hey Rajesh! For the video, you just need to hold your ID card and passbook (or digital banking details) in the frame and also have a piece of paper with today’s date written on it. Make sure the video is clear and the text on the paper is readable. If it’s still not working, try recording a shorter video, sometimes the file size is the issue. Let me know if it works!

Tanu

Thank you, Anjali! Your answer cleared up so many doubts I had! Do you know if there’s a time limit for updating the USDT details, or can we do it at any time?

Anjali

No worries, Tanu! Glad I could help. 😅 There’s no strict time limit to update your details, but it’s better to do it sooner rather than later. If you’re withdrawing or transferring funds, updating the details ahead of time will prevent delays.

Ravi

Hey, I was about to update my USDT details, but I noticed that I can’t find the “Add USDT Information” option in my app. Is there something I need to do first to unlock this option?

Anjali

Hi Ravi! That’s odd. Normally, the option should show up in the Customer Service section. Sometimes it doesn’t appear if there’s an issue with the app version. Make sure your app is updated to the latest version. If it’s still not showing, try restarting your app or reinstalling it.

Priya

Anjali, I followed your advice about uploading the passbook, but I’m not sure how to handle the digital banking info if I use a non-Indian bank. Do you know if there’s a special requirement for international bank accounts?

Anjali

Hi Priya! Great question. If you’re using a non-Indian bank, the process is mostly the same – just make sure your digital banking details clearly show your name, account number, and the bank’s SWIFT code or international details. If you’re still unsure, it’s best to reach out to customer service for more specific instructions.

Ravi

Anjali, I updated everything and it worked! Your guidance was super helpful! Thanks a ton! 🙏

Amit

Same here! Got my USDT details updated in no time, thanks to your detailed steps, Anjali! You saved me so much stress. Appreciate it!

Vikram

Thank you again, Anjali! Everything is good to go now. Your answers were so clear, and I didn’t feel lost at any point. Cheers!

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