I haven’t received my money deposit in BTW Win Game, what should I do?

Priya Mehta

Hey Ankit, don’t worry, it happened to me too a while ago. I followed a simple process to get my issue resolved. Check your wallet first in the BTW Win Game app to make sure the money isn’t showing up yet. If it’s still missing, go to the customer support section and find the option that says “Deposit not received.” Enter all the details like your game ID, the amount deposited, the UTR number, and your payment proof. Submit the issue and then track your progress in the “Verify Issue Progress” section. It should work! 😊

Rohit Kumar

Priya, thanks for the quick reply! I did check my wallet, and the money is definitely not there. I’ll try following your steps. Fingers crossed!

Priya Mehta

@Priya Mehta Thanks for the guidance, Priya! I had the same issue last week. I submitted my details, and within 24 hours, my deposit was credited. Just make sure you have all the correct details handy, especially the UTR number! 😁

Sunil Yadav

Same thing happened to me, guys. I was so worried, but following the process Priya mentioned worked for me. Sometimes, it just takes a bit longer, but if you follow up with customer support, they’ll sort it out. Keep an eye on the status!

Ritu Singh

Thanks, @Priya Mehta! I was about to give up when I saw your message. I did exactly what you said, and guess what? My deposit showed up in my account the next day. You saved me! 😇

Vikram Joshi

Hey Ankit, another thing you can try is checking your bank statement to see if the transaction was successful from your side. Sometimes the delay is on the payment gateway’s end. If you have the payment proof, that will definitely help you with the support ticket.

Pooja Sharma

Oh my god, @Priya Mehta, you’re a lifesaver! I’ve been waiting for my deposit for 2 days, and it was really stressing me out. Just did what you said, and it worked! Thanks a ton! 🙏

Arjun Reddy

If your payment proof is from a third-party app or wallet, sometimes that can cause delays too. You might want to mention that while raising the query. Make sure your UTR number is correct and linked to the exact amount that’s missing. Keep checking their response!

Deepa Verma

@Rohit Kumar, don’t stress! It took me around 48 hours last time to get my issue resolved. Just be patient and keep the customer support updated. They’ll usually respond within a day or two.

Sameer Singh

I agree with @Sunil Yadav, sometimes it just takes time for the backend systems to process everything. But you’ll get it eventually. Also, try checking for any app updates, as sometimes bugs can cause such delays. Make sure you’re using the latest version of the BTW Win app.

Aisha Khan

@Rohit Kumar If you haven’t received it yet, make sure you didn’t enter the wrong game ID or UTR number. That happened to me once, and after re-submitting everything correctly, I got my deposit within 24 hours. Hope it works out for you too!

Sanjay Patil

@Neha Gupta, thanks for the advice! I was getting frustrated with my missing deposit, but after submitting everything properly, I received the amount the very next day. Support is quick if you give them the correct information. Stay hopeful, Ankit!

Meenal Rai

Guys, I want to add one more tip. Sometimes there’s a backlog due to a high number of requests, especially around weekends or festivals. If you submit the query on a weekday, you might see faster resolution. So don’t worry if it takes a little time!

Harshit Aggarwal

I had the same issue, and I followed the exact same process. My deposit was credited within 48 hours. I’m sure if you follow the process mentioned here, you’ll get yours soon too. Make sure to track the status under the “Verify Issue Progress” section. Let us know if you need more help! 👍

Ankit Sharma

Thanks so much for all the help, guys! I followed the steps mentioned here, and my deposit just showed up! Appreciate everyone’s support, especially @Priya Mehta. I’ll make sure to keep these steps in mind next time. 🙏

Priya Mehta

No problem, Ankit! I’m so happy your issue got sorted out. Always here to help! 😊